Returns, exchanges & refunds.

Request a return within 30 days of delivery by emailing support@marietrade.com with your order number and product name. Change-of-mind products must be unused, with tags, accessories and protective packaging retained. Get return instructions and the correct return address before sending anything back.

For a quality problem or incorrectly supplied item, the store covers return shipping. For personal-reason returns, the buyer covers return shipping. Once the returned item is received and inspected, approved refunds are issued to the original payment method within 5-10 business days. Banks may take additional time to display the credit. Exchanges are arranged through customer care subject to availability. Defective-item claims are evaluated separately from change-of-mind conditions; applicable consumer rights remain unaffected.