Damage, incorrect items & missing parts.

Inspect your delivery before use. If a product arrives damaged, incorrect or incomplete, retain its packaging and contact support@marietrade.com promptly with your order number, shipping label and photos of the item and packaging.

Customer care will review the issue and coordinate missing parts, replacement, store-paid return shipping or refund as appropriate. For damage during airline handling, document the condition and contact the carrier promptly as well; carrier claim deadlines vary. No automatic airline-damage coverage is promised.